Faq's
Once you have made your reservation, our system will send you a transportation Boucher with your confirmation number, our staff will contact you within the next hours to verify your information and confirm your service, or add optional services such as beers or sodas.
Once you go through immigration and customs, our representative will be waiting outside the terminal, on the way can be contacted by timeshare sellers, ignore them !!, Sarmez Cancun staff will be waiting for you with a welcome sign with your name on it.
All prices are per vehicle transportation, depending on the number of people.
NO, all services are private, for you and companions.
All our units are recent models with air conditioning.
Our staff is permanently monitoring the Cancun Airport flights to check the status, so when your flight arrives, we'll be waiting for you.
Yes the number of luggage are allowed its two per person.
Yes, we offer special rates for groups, for more information, please contact us at reservations@sarmezcancunshuttle.com
Yes, but must be requested when making the reservation.
No problem, just select the "hotel + the area of your hotel" in the comments section, type the name and address of your hotel and go.
Payment can be made online via PayPal or cash at your arrival to Cancun or Riviera Maya, this payment can be in pesos or US Dollars or Canadian however shall deliver the exact amount as drivers have no money.
We offer a courtesy stop 15 minutes at convenience stores, if it takes longer, has a cost of $ 30 per hour.
There is no penalty if done 24 hours before the service.
Yes, Sarmez Cancun can provide transportation to restaurants, Marinas, and services from Cancun and Riviera Maya to other cities.
